A new normal for the customer experience
The onset of COVID-19 has had a global impact on the way we interact with each other. Most…
How voice biometrics in the healthcare industry can increase security for doctors and patients
The current pandemic has accelerated the adoption of new technologies and digital health capabilities, which begs the question,…
Why not all customer journeys should be automated
Recently, there has been a push for automation across all industries as the world becomes more digitized. The…
How Voice AI can Help Financial Institutions Keep Up with the Pandemic
The COVID-19 pandemic has brought to light which of our daily activities we are capable of carrying out…
How AI solutions can help fight the COVID-19 pandemic
COVID-19 has been rapidly spreading across the world reaching over one million confirmed cases and more than 60,000…
5 Common Myths about AI Debunked
Industries around the globe are adopting AI technology at faster rates than anyone ever anticipated. The past decade…
How Latin America’s Corporations Are Using Voice Technology to Accelerate Digital Transformation
By 2021, there will be more digital assistants than people on earth. It is safe to say that…
Why the Healthcare Industry Should Automate their Customer Service
Up to 42% of patients miss their doctor’s appointments. They do so for a variety of reasons, including…
How AI is a Game-Changer in Communications
People come into contact with Artificial Intelligence (AI) more often than they realize. When Spotify suggests new music…