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LatamList
  • Startup News
    • Funding
    • Updates
    • Launches
    • Expansions
    • Partnerships
    • M & A
    • Unicorns 🦄
  • Venture Capital
    • VC Funds
  • Ecosystem
    • Accelerators
    • Enterprise
    • Latin American Governments
    • Ranking
    • Trends & Reports
  • Voices
    • Insights
    • Legal
  • Podcasts New
    • LatamList Espresso ☕️
    • Crossing Borders
    • WeXchange
    • Aquí & Ahora
    • SaaS Product Chat
    • Let’s Talk E-Commerce by Openpay
    • How To Be The Difference

Humberto Pertuz

11 posts
Humberto Pertuz is the founder and CEO of Vozy, a voice AI platform that helps companies to transform the way they interact with customers using contextual voice assistants and conversational AI.
Read More
  • 3 minute read
IInsights

How voice technologies will revolutionize the fintech industry

  • byHumberto Pertuz
  • February 8, 2021
Latin America is one of the most promising regions in the world for fintech. The majority of the…
Read More
  • 3 minute read
IInsights

The voice revolution: how companies can adapt their CX strategy

  • byHumberto Pertuz
  • January 25, 2021
Customer experiences can make or break a business. According to a study by Temkin Group, about 73% of…
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  • 2 minute read
IInsights

A new normal for the customer experience

  • byHumberto Pertuz
  • November 23, 2020
The onset of COVID-19 has had a global impact on the way we interact with each other. Most…
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  • 2 minute read
IInsights

How voice biometrics in the healthcare industry can increase security for doctors and patients

  • byHumberto Pertuz
  • September 29, 2020
The current pandemic has accelerated the adoption of new technologies and digital health capabilities, which begs the question,…
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  • 4 minute read
IInsights

Why not all customer journeys should be automated

  • byHumberto Pertuz
  • August 25, 2020
Recently, there has been a push for automation across all industries as the world becomes more digitized. The…
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  • 3 minute read
IInsights

How Voice AI can Help Financial Institutions Keep Up with the Pandemic

  • byHumberto Pertuz
  • June 22, 2020
The COVID-19 pandemic has brought to light which of our daily activities we are capable of carrying out…
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  • 4 minute read
IInsights

How AI solutions can help fight the COVID-19 pandemic

  • byHumberto Pertuz
  • April 16, 2020
COVID-19 has been rapidly spreading across the world reaching over one million confirmed cases and more than 60,000…
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  • 4 minute read
IInsights

5 Common Myths about AI Debunked

  • byHumberto Pertuz
  • March 27, 2020
Industries around the globe are adopting AI technology at faster rates than anyone ever anticipated. The past decade…
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  • 3 minute read
IInsights

How Latin America’s Corporations Are Using Voice Technology to Accelerate Digital Transformation

  • byHumberto Pertuz
  • December 13, 2019
By 2021, there will be more digital assistants than people on earth. It is safe to say that…
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  • 3 minute read
IInsights

Why the Healthcare Industry Should Automate their Customer Service

  • byHumberto Pertuz
  • November 27, 2019
Up to 42% of patients miss their doctor’s appointments. They do so for a variety of reasons, including…

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