Ecuadorian CRM Mercately raised a $2.6M pre-seed round led by Inventus Capital Partners and Silicon Valley Quad. BuenTrip Ventures, Salkantay Ventures, and Techstars also participated in the round.
Mercately will use the funds to accelerate growth in Mexico and Colombia, enhance its AI technology to answer 80% of customers’ questions, and close new partnerships with delivery and payments companies.
“Our system reduces friction and e-commerce issues by integrating everything into one platform. With Mercately, businesses can handle the entire sales process from start to finish,” said Henry Remache, Mercately’s Co-Founder and CEO.
Mercately is an AI-powered solution that helps companies manage customer interactions and convert leads into sales on social media platforms like WhatsApp and Instagram.
Founded in 2021, Mercately has generated $1.5M in revenue to date.
Read more on Startups Latam.