Zinier raises $90M to automate field service management in LatAm and SEA

LatAm ListZinier, the US-based automatic field service management platform, raised $90M led by ICONIQ Capital with participation from Tiger Global Management and existing investors Accel, Founders Fund, and Qualcomm Ventures.

Zinier uses an AI-driven platform to make the traditionally slow and manual process of field service coordination to work faster and smarter for electricity and telecom industries. Field services include scheduling, dispatching, task-employee job matching, and task verification.

“It’s a complex, manual, and disparate system that typically sees 20% of our client’s expenses. We are optimizing these processes with AI to help these clients become more efficient and save money,” explained Arka Dhar, co-founder and Chief Executive of Zinier.

Around 40% of Zinier’s market is in Latin America where a lack of modern technology in the utility industries has resulted in slow, bureaucratic services. Zinier recently expanded its services to energy and utility companies, and this most recent fund will enable them to continue to expand with non-telecom industries.

“It is critical for companies to optimize this costly and complex part of their business, and Zinier has the platform-based technology and team to take on this global, multi-industry market. We are excited to partner with Zinier and support them in their mission of changing the paradigm on field service work on a global scale,” said Will Griffith, partner at ICONIQ Capital.

Read more on Techcrunch.

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