Read More1 minute read SStartup FundingColombian startup treble.ai closes $15M Series A roundbyCarolina GonzalezJuly 21, 2022 The Colombian startup treble.ai closed a $15M Series A funding round led by Tiger Global. Other participants in…
Read More4 minute read ffeaturedTransmitting empathy in automation strategiesbyHumberto PertuzDecember 30, 2021 The speed of innovation the world has experienced over the past few years would not have been possible…
Read More2 minute read IInsightsA new normal for the customer experiencebyHumberto PertuzNovember 23, 2020 The onset of COVID-19 has had a global impact on the way we interact with each other. Most…
Read More2 minute read SStartup FundingYalochat raises $15M in its Series B roundbyAdelyn GunawanAugust 28, 2020 LatamList – Yalochat, a leading conversational commerce platform in emerging markets, recently announced a $15M Series B round…
Read More4 minute read IInsightsWhy not all customer journeys should be automatedbyHumberto PertuzAugust 25, 2020 Recently, there has been a push for automation across all industries as the world becomes more digitized. The…
Read More4 minute read IInsights3 Ways AI can Help Boost Business PerformancebyJosefina Domínguez IinoJuly 27, 2020 A major pain point for many entrepreneurs is getting caught up in the day-to-day tasks of a business.…
Read More4 minute read IInsights5 Common Myths about AI DebunkedbyHumberto PertuzMarch 27, 2020 Industries around the globe are adopting AI technology at faster rates than anyone ever anticipated. The past decade…
Read More1 minute read EEnterpriseWhatsApp Business launches product catalog for small businesses in MexicobyJosefina Domínguez IinoDecember 1, 2019 LatAm List – WhatsApp, the messaging app owned by Facebook, recently launched a catalog feature for its business…
Read More3 minute read IInsightsWhy the Healthcare Industry Should Automate their Customer ServicebyHumberto PertuzNovember 27, 2019 Up to 42% of patients miss their doctor’s appointments. They do so for a variety of reasons, including…
Read More4 minute read IInsightsHow AI is a Game-Changer in CommunicationsbyHumberto PertuzOctober 30, 2019 People come into contact with Artificial Intelligence (AI) more often than they realize. When Spotify suggests new music…