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LatamList
  • Startup News
    • Funding
    • Updates
    • Launches
    • Expansions
    • Partnerships
    • M & A
    • Unicorns 🦄
  • Venture Capital
    • VC Funds
  • Ecosystem
    • Accelerators
    • Enterprise
    • Latin American Governments
    • Ranking
    • Trends & Reports
  • Voices
    • Insights
    • Legal
  • Podcasts New
    • LatamList Espresso ☕️
    • Crossing Borders
    • How to be the Difference
    • WeXchange
    • Aquí & Ahora
    • Hacking Insurance

Browsing Tag

Customer service

13 posts
Read More
  • 1 minute read
SStartup Funding

Colombian startup treble.ai closes $15M Series A round

  • byCarolina Gonzalez
  • July 21, 2022
The Colombian startup treble.ai closed a $15M Series A funding round led by Tiger Global. Other participants in…
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  • 4 minute read
ffeatured

Transmitting empathy in automation strategies

  • byHumberto Pertuz
  • December 30, 2021
The speed of innovation the world has experienced over the past few years would not have been possible…
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  • 2 minute read
IInsights

A new normal for the customer experience

  • byHumberto Pertuz
  • November 23, 2020
The onset of COVID-19 has had a global impact on the way we interact with each other. Most…
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  • 2 minute read
SStartup Funding

Yalochat raises $15M in its Series B round

  • byAdelyn Gunawan
  • August 28, 2020
LatamList – Yalochat, a leading conversational commerce platform in emerging markets, recently announced a $15M Series B round…
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  • 4 minute read
IInsights

Why not all customer journeys should be automated

  • byHumberto Pertuz
  • August 25, 2020
Recently, there has been a push for automation across all industries as the world becomes more digitized. The…
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  • 4 minute read
IInsights

3 Ways AI can Help Boost Business Performance

  • byJosefina Domínguez Iino
  • July 27, 2020
A major pain point for many entrepreneurs is getting caught up in the day-to-day tasks of a business.…
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  • 4 minute read
IInsights

5 Common Myths about AI Debunked

  • byHumberto Pertuz
  • March 27, 2020
Industries around the globe are adopting AI technology at faster rates than anyone ever anticipated. The past decade…
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  • 1 minute read
EEnterprise

WhatsApp Business launches product catalog for small businesses in Mexico

  • byJosefina Domínguez Iino
  • December 1, 2019
LatAm List – WhatsApp, the messaging app owned by Facebook, recently launched a catalog feature for its business…
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  • 3 minute read
IInsights

Why the Healthcare Industry Should Automate their Customer Service

  • byHumberto Pertuz
  • November 27, 2019
Up to 42% of patients miss their doctor’s appointments. They do so for a variety of reasons, including…
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  • 4 minute read
IInsights

How AI is a Game-Changer in Communications

  • byHumberto Pertuz
  • October 30, 2019
People come into contact with Artificial Intelligence (AI) more often than they realize. When Spotify suggests new music…

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